Warranty

Our Commitment to You

Clean N Brite Home Improvements (“CNB”) is committed to quality craftsmanship and customer satisfaction. We stand behind our work and provide the following Limited Workmanship Warranty.

Warranty Coverage

Clean N Brite Home Improvements (“CNB”) warrants that all labor performed under its contract with the homeowner (“Owner”) will be free from defects in workmanship for a period of one (1) year from the date of substantial completion of the project. For purposes of this warranty, “Substantial Completion” means the date the project is sufficiently complete for its intended use and the final walkthrough has been completed or scheduled.

This warranty applies only to workmanship and does not extend beyond the one-year period.

What Is Covered

This warranty covers labor performed by CNB and its authorized subcontractors as outlined in the contract.

If a defect in workmanship is identified during the warranty period, CNB will, at its sole discretion:

• Repair, or
• Correct the defective work
• at no additional cost to the Owner.

What Is Not Covered

This warranty does not cover:

• Normal wear and homeowner maintenance items are not considered warranty issues. These include:
  • Caulking maintenance
  • Natural settling or minor drywall movement
  • Expansion and contraction of materials due to seasonal changes
  • Minor paint touch-ups over time
• These are normal aspects of homeownership and require periodic maintenance by the homeowner.
  • Appliances, fixtures, or equipment, including plumbing and electrical fixtures
    (Manufacturer warranties may apply and can be provided to the Owner upon request)
  • Materials, fixtures, or products supplied by the Owner or third parties
  • Normal wear and tear
  • Damage caused by misuse, abuse, neglect, or lack of proper maintenance
  • Damage caused by weather events, flooding, fire, or other acts of God
  • Structural movement, settling, or pre-existing conditions beyond CNB’s control
  • Any work that has been modified, repaired, or altered by anyone other than CNB or its authorized representatives

How to Submit a Warranty Claim

Warranty claims may be submitted in writing by email, text message, or other written communication approved by CNB. Please include:

• A clear description of the issue
• Photos, if available

CNB will:

• Acknowledge receipt within three (3) business days
• Evaluate the issue to determine if it is covered
• If the issue is determined to be covered, repairs will be scheduled and completed within a reasonable timeframe.

Emergency situations will be addressed as promptly as reasonably possible.

Limitations

• This warranty applies only to the original Owner
• Coverage is limited strictly to the original scope of work
• CNB’s obligation is limited to repair or correction of defective workmanship only
• No refunds, upgrades, or monetary compensation are provided under this warranty.

No Additional Warranties

This is the sole and exclusive warranty provided by CNB.

No employee, salesperson, or representative is authorized to:

• Modify this warranty
• Extend this warranty
• Provide any additional warranties beyond what is stated herein

If any provision of this warranty is found to be unenforceable, the remaining provisions shall remain in full force and effect.